Managing workload, deadlines, and client expectations 2024

Available from

31 May, 2024



Course Category:

Practice Management



To provide guidance on mastering prioritisation techniques, establishing achievable objectives, and implementing robust communication strategies with clients. May 2024


Category: Practice Management

R 225 VAT Incl.

Product Information

What you will learn

By attending this webinar you will gain the following competencies: 

  • Learn how to prioritise tasks effectively based on urgency and importance
  • Learn how to establish achievable goals and deadlines to boost productivity
  • Uncover the secrets of minimizing multitasking and maximizing focus
  • Explore the art of setting and managing client expectations



Success in any professional environment hinges significantly on adeptly managing workload, adhering to deadlines, and effectively aligning with client expectations. This upcoming webinar serves as a platform to underscore the criticality of mastering prioritisation techniques, establishing achievable objectives, and implementing robust communication strategies with clients. 



The following pricing apply:

Adhoc: R225.00



The webinar will cover the following topics: 

  • Prioritization Mastery
  • Setting Realistic Goals
  • Effective Time Management
  • Client Communication Strategies



The following CPD is awarded 2 Units Practice Management.



There are no preconditions for this course.
Moderate level.
Recorded webinar made available on a specified date.



Annelien Feldtmann CA(SA), MCom, ICR  

Annelien Feldtmann is a Chartered Accountant (SA) with 21 years of experience in the public and private sector. She is a qualified Executive, Business and Career Neuro-Coach with clients in the UK, USA and South Africa.   

Annelien has been involved with distance learning institutions and compiled the curriculum transformation competency framework for the College of Accounting Sciences at the University of South-Africa (UNISA). She was a SAICA reviewer and registered assessor with in-depth knowledge of the SAICA Competency Framework and learnership requirements. Annelien is currently the chairperson of the Assessment Committee, as well as assessor of the South African Institute of Taxation (SAIT). 


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