Strategies for effective communication with clients and staff 2024

Available from

11 March, 2024



Course Category:

Practice Management



To provide attendees with the opportunity to connect the dots between financial analysis, financial discipline and the value of a business. March 2024


Category: Practice Management

R 375 VAT Incl.

Product Information

What you will learn

By attending this webinar you will gain the following competencies: 

  • To explain common barriers to effective communication 
  • To provide tips for effective client communications
  • To provide tips for effective staff communications
  • To provide general tips for effective communications  



Effective communication is the cornerstone of successful client relationships and a cohesive, high-performing team. The session will explore key techniques to enhance communication with both clients and staff, ensuring a harmonious and efficient working environment. The webinar highlights the fact that communication is an important tool in the business world. Technical competency can only take the business so far. For a business to really thrive and be sustainable, it is crucial to integrate professional values and attitudes with enabling competencies (acumens), and communication is one such pivotal acumen.

The role of accountant has evolved to transcend mere number-crunching to that of business advisor. It is every accounting professional’s responsibility to convey to clients the importance of financial analysis as a fundamental tool for fostering a sustainable business. 

The webinar illustrates the interconnectedness of financial statement analysis, business valuations, and due diligence in the context of making informed business decisions. This diligent approach contributes to the establishment of a robust and enduring business, increasing its appeal to prospective investors. By instilling these habits in your clients’ businesses, you are laying a strong foundation for their long-term success. 



The following pricing apply:

Adhoc: R375.00

Subscription: Included for free in Accountant in PracticeAccountant in Practice plus Tax.



The webinar will cover the following topics:  

  • Financial Statement Analysis
    • Introduction to Financial Statements
    • Key Financial Ratios
    • Trend Analysis



The following CPD is awarded 3 Units Practice Management.



There are no preconditions for this course.
Moderate level.
Recorded webinar made available on a specified date.



Constance Kawelenga CA(SA)

Constance Kawelenga is a chartered accountant with a broad proficiency in finance, taxation and auditing. She has attained a diverse range of experience – from Big 4 audit experience, commercial multinational exposure, to running an audit and consulting boutique over the past 8 years. 

In 2013, Constance founded the Zuva Group of entities, focusing on audit, financial management, taxation, secretarial, business mentorship as well as business valuations.  


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