Deepen your client relationships and grow

What you will learn

By the end of this event the attendee should:  

• • Innovative thinking – develop new ideas, strategies and plans to improve services or products.
  • Understanding your business’ internal and external environments with a view to capitalise on their needs.
  • Understanding that people are at the centre of economies and markets. 
  • Have the ability to constantly seek and find new revenue streams.
  • Know and be able to implement 10 ways to deepen client relationships. 

Overview

People are at the centre of economies and markets. Without people there would be no need for an economy or a market and this is the reason why business people need to understand their clients as people.

Businesses that either fulfil people’s needs or solve their problems are the ones that perform the best. Understanding one’s business cycle and having a cycle-focused approach to service offerings is the starting point to business success.    

Price

The following pricing apply:

Non-Subscriber Ad hoc: R450 incl. VAT
Subscriber: Included for free in the Accountant in Practice, Accountant in Practice plus Tax and Bookkeeper packages.

Content

1. The need-focused and problem-focused accountant.
2. Placing people at the centre of economies and markets.
3. Placing offerings along the business cycle.
4. Stretching your service offerings.
5. The need for constant re-invention.
6. 10 ways to deepen client relationships. 

Requirements

There are no preconditions for this course.
Moderate level.
Recorded webinar made available on a specified date

Presenter