23 September 2022
CIPC new call centre system is going live on 26 September 2022.
The new system provides for a ‘virtual queue’ while waiting for the next available consultant. Customers already registered as a CIPC customer will be able to use their ID numbers while queuing to save time.
The Interactive Voice Response (IVR) menu will allow you the following options:
- Business Registration
- Business Maintenance
- Business Disclosure
- Customer Code / Password reset and Finance / Payment-related enquiries
- Intellectual Property
- Any other enquiries
You read the CIPC notice here.