Communicating for Connections with Coworkers, Customers, and Stakeholders (AICPA event)

What you will learn

After attending this program you will be able to:

• Distinguish the three types of misconceptions of communication
• Identify the different types of personality styles in the workplace
• Recognize how to communicate with the different types of personality styles effectively

Description

How you communicate with your internal and external customer can make or break your career! We all know how to talk, but how do we make sure we are really connecting with others? This course will discuss different personality styles and demonstrate the different ways to communicate information to them. See how recognizing their personality style(s) can turn communication breakdowns into breakthroughs.

About AICPA

The Association of International Certified Professional Accountants (the Association) is the most influential body of professional accountants, combining the strengths of the American Institute of CPAs (AICPA) and The Chartered Institute of Management Accountants (CIMA) to power opportunity, trust and prosperity for people, businesses and economies worldwide. AICPA & CIMA represent 689,000 members, students and engaged professionals in public and management accounting and advocates for the public interest and business sustainability on current and emerging issues.

In 2012, AICPA & CIMA established the Chartered Global Management Accountant (CGMA) designation to provide members with a new level of resources and recognition.

Price

Ad hoc normal price: R1330.00 incl. VAT incl. CIBA member price: R998.00 incl. VAT.

This is a digital product. You will have access to the content for 365 days after purchase date.

Content

1. What are the three types of misconceptions of communication?
2. What are the different types of personality styles in the workplace?
3. Recognize how to communicate with the different types of personality styles effectively
4. Key takeaways

Requirements

There are no preconditions for this course. Moderate level. Recorded webinar made available on a specified date

Presenters

Peter Margaritis

Peter Margaritis, CPA, is a keynote speaker, communication strategist, and improv virtuoso. Peter is the author of two books, Improv Is No Joke: Using Improvisation to Create Positive Results in Leadership and Life and Taking the Numb Out of Numbers: Explaining and Presenting Financial Information with Confidence and Clarity.

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